Using WhatsApp

WhatsApp is the world’s most popular messaging application with over a billion users. It’s a great way to share information quickly and securely around groups of friends and colleagues.

You can share text messages, pictures, videos or documents and files. It’s being used for class parents groups, course groups, making event and party arrangements. It’s like a chat group where you can get info, ask questions and make arrangements.

And now you can use it to support each other at work, stay in touch with your local UNISON branch, or keep track of friends at an event or march.

How do I get started?

Download WhatsApp to your phone (click on the link)

WhatsApp is a free app. It works on WiFi – so if you are connected to a free Wi-Fi network, it’s free to send and receive messages, photos and files.*

How do I use WhatsApp?

There are thousands of online guides on how to use WhatsApp. This one shows you how to use the basic functions.


*If you’re not connected to free wifi and your phone is roaming, additional mobile data charges may apply. Learn how to configure roaming settings for WhatsApp on: Android | iPhone | Windows Phone

💡 Tips for group chats

  • If you want to direct a question to a specific person on the chat, use the reply button.
  • Use the privacy settings so only your contacts, not the group, see your profile and status. WhatsApp > Settings > Account > Privacy – select ‘my contacts’ or ‘nobody’
  • Block anyone who is bothering you on WhatsApp
  • Be careful what you post on the group. Sometimes it may be better to private message just a contact you trust.
  • You can report spam to WhatsApp – Settings > About and Help > Contact Us.

More questions about WhatsApp?

Check out the WhatsApp FAQs

More video tutorials